Residence Inn by Marriott San Antonio Downtown Market Square

I never participate in surveys, but I had to participate this time. Victoria checked me in. She was EXCEPTIONAL! She was very professional, kind, and answered all of my questions. She even wrote down restaurants for my family to try. We were in town for a military graduation. She was so thoughtful and excited for my family. We even showed her pictures after the graduation and her warm wishes and congratulations for our loved one was amazing! I also had problems pulling out the sofa bed and she personally came up to the room to help me. She told me to call if I needed anything at all and her working hours for the day. I would come back just for her customer service!!! Our two day stay was great and we had exceptional service from Victoria and the staff. Also, if you are a fan of hot water (not lukewarm), you would appreciate the showers here.

This was our 2nd stay here. We came back for the big 2 room suite, comfort of beds and great breakfast bar. We have another reservation for the fall here. I would highly recommend to others to stay.

Like the space in the room. The breakfast was OK, but the range could have been better. The staff member that checked us in could have been friendly, like the staff member who checked us out.

Good Service

Room was spacious. Staff was lovely. Free parking